Invalid reset link

This password reset link is missing or invalid

The link you used appears to be incomplete. Please request a new password reset email.

Request a new link

Terms of Service and Privacy Policy

Terms of Service and Privacy Policy

Effective from 13 August 2026

Klapp is a dating app intended for adults (18+). The app is provided by Klapp. The following terms apply to all users.

1. Age restriction (18+)

Klapp is intended for adults only. You must be at least 18 years old to use it. Before using the app, the user must confirm that they are of legal age.

  • Minors have no access to the app.
  • Providing false information or falsifying age results in immediate account closure.

2. Content moderation and safety

We actively monitor the safety of the platform. Users can submit a report (Report/Flag) on any profile and chat, which is reviewed by administrators.

  • Users can submit a report on any profile and chat, which is reviewed by administrators.
  • Accounts that break the rules and their associated IP addresses are blocked.
  • Administrators have the right to remove any account and content at any time.

3. Token-based system and payments

Platform services run on a token basis. Tokens are purchased through the Stripe secure payment gateway. Posting a listing is free. Tokens can be used to unlock chats (2 tokens), send messages (0.05 tokens per message) and buy call minutes.

  • Payments run through Stripe and card details are not stored on Klapp servers.
  • Tokens are non-refundable, except where required by law.
  • Prices may change; the valid price is shown at the time of purchase.

4. Sharing contact details in chat

Contact details may be shared freely in chat. The only contact detail collected is a phone number, which the listing owner can share manually via a dedicated button when they choose. Messages and contact details are not automatically masked.

5. Permitted content and behaviour

  • Respectful behaviour towards others is mandatory.
  • Harassment, threats and hate speech are prohibited.
  • Participation of minors or sharing content depicting minors is prohibited.
  • Fraud, spam and depressing repetitive posting are prohibited.
  • Profile pictures and content must be your own and lawful.
  • Public display of sexual content in the discovery feed is prohibited.

6. Blocking and deletion

In case of rule violations or suspicious activity, an administrator may block the account and its associated IP address and permanently delete the account data. The user can delete their own account at any time from the app settings. Blocking decisions are final.

7. Data processing and privacy (Data Safety)

Data collected:

  • Contact indicators: email (username), display name, age, gender, city, country, phone number.
  • Content: profile picture, listing text, chat messages and media.
  • Security: IP address for security and blocking purposes.
  • Payments: the transaction is handled by Stripe; we do not store card details.

Data is not sold to third parties. Data is used only to operate the service, ensure safety and fulfil legal obligations. User rights: access, correction and deletion (GDPR). To delete your data, write from the app settings or send us a request.

8. Liability and risks

Klapp only provides a meeting environment and communication service. Klapp is not responsible for what happens between users, meetings or offline communication. Users are themselves responsible for their actions and the risks of meetings. We recommend following general safety measures (e.g. first meetings in a public place).

9. Changes

Terms may be updated at any time. By continuing to use the app after a change, you agree to the updated terms. Important changes are announced in the app.

10. Contact

For questions or data deletion requests, contact Klapp support via the app.

base44
Edit with Base44